It is very much limited. It does not "think", does not have common sense and does not have an understanding of morality. It cannot reason.Disagree — it is not limited.
It has become dominant for “customer service” for large corporations and making in-roads for smaller companies. Already it performs chat-bot services for hundreds of thousands of companies and new vendors are showcasing “sentiment analysis” which will further define what we call “customer service”.
For operational efficiency, it has more than a toe-hold for logistics companies and in the not-too-distant future will be a major part of service deliveries both local and worldwide.
Not only are financial service firms significantly utilizing AI, but finance departments in major corporations and public sectors have started using.
AI is just barely in its infancy. As one pundit put it recently, AI just passed the “stone age”, the development and usage will grow exponentially in almost every industry.
Plus, it still hallucinates and is wrong very frequently. Just pick anything you are a subject matters expert on and use it a bunch. You will find it is not that reliable.